We never provide personal information to third parties. We do not retain credit card information, not even for standing accounts.
We do not expect any returns of our artwork but it can happen. We may accept returns
after inspection on a case by case basis, within two weeks of sale, if the items returned are still in the condition shown in our photographic record and all shipping costs paid by
the customer. If the return is because of an error on our part, we will pay the return shipping costs.
We are committed to the highest quality packaging in preparing our goods for shipment. We normally send all items through the Canadian Postal Service but will use FedEx or other commercial service if requested by the customer. Packaging, insurance and shipping costs are paid by the customer. However, we will pay packaging, insurance and shipping on all goods over $1,000.00.
All original artwork, reproductions and books are warranted to be as described and depicted for size, condition and all artistic characteristics except for precision in colour as presented in photos seen on computer monitors. Our computer monitors have been calibrated for colour accuracy, but your monitor may not be colour calibrated. Differences are generally small, but it is important to be aware if you are trying for colour matches. Also, some of our items are shrink-wrapped or mylar covered to keep them in pristine condition. Consequently, you will see some glare on these items even though they will have been photographed at an angle.